link alternatifPrivacy Policy
This page describes what we collect when you use link alternatif and how we keep that data protected. When you register, deposit, bet on Liga 1, Piala AFF, or Champions League, play live-dealer tables, access slots (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), or engage with esports markets on our platform, we collect certain information about you. We encrypt, secure, and use that information only for account management, settlement verification, fraud prevention, and regulatory compliance.
We do not sell your personal data to third parties for marketing, advertising, or commercial purposes. We do not share your betting history with data brokers or analytics firms. Your account information — your national ID, address, email, phone, balance, betting records — remains confidential and is accessed only by our authorized staff, our KYC processor, and law-enforcement or financial regulators when they present a valid legal order.
Our privacy commitments reflect our belief that your data is yours. This page explains our practices transparently so you understand what we collect, how we store it, and what rights you have over your information.
What We Collect When You Use link alternatif
Account registration and KYC data
When you create an account on link alternatif, we collect your email address, password (hashed for security), full name, date of birth, national ID number, residential address, and phone number. During KYC (Know Your Customer) verification, we request a photo of your national ID or passport. We use a third-party KYC processor to verify your identity against official records. We store the outcome of that verification (approved, rejected, pending) in your account. We retain the original photo of your ID for five years, encrypted on our servers, for audit and regulatory purposes.
Payment and deposit information
When you deposit on link alternatif via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual accounts (mobile banking, local payment, online payment, e-wallet), we record the payment method, the amount, the timestamp, and the transaction ID. We do not store your full bank account number or credit card number — we store only a tokenized reference. Your payment provider (e.g. mobile banking, local payment) retains the detailed payment data on their own servers; we do not have access to it. If you choose to save a payment method on link alternatif for future deposits, we encrypt and store that reference.
Betting and gameplay history
Every bet you place on link alternatif — on Liga 1, Piala Indonesia, Piala AFF, Champions League, Mobile Legends, Free Fire, PUBG Mobile, or live-dealer tables — is recorded with your stake, the odds, your selections, and the settlement result. We store this complete history on our servers. You can access your full betting history anytime from your account menu. We retain this history for the lifetime of your account. If you close your account, we archive your betting history for five years for regulatory and audit purposes, then delete it.
Device and usage information
We collect technical information about how you access link alternatif: your device type (Android phone, iPhone, desktop), operating system version, app version, IP address, and the time of your login. We use this data to detect suspicious access patterns, prevent fraud, and optimize our app performance. If you log in from an unusual location or device, our system may flag your account for extra security checks. We retain this technical log for 90 days, then delete it.
Cookies and tracking pixels
Our link alternatif website and app use cookies and tracking pixels to remember your preferences, keep you logged in, and measure usage patterns. We use first-party cookies (set by link alternatif) only — we do not use third-party tracking cookies from advertisers or data brokers. You can disable cookies in your browser settings, though this may reduce functionality. We do not track your activity across other websites; our cookies work only on link alternatif.
How We Protect Your Data on link alternatif
We encrypt all data in transit using HTTPS/TLS protocols. Data on our servers is encrypted at rest using industry-standard encryption. Our servers are located in secure data centres with restricted physical access and continuous monitoring. We perform regular security audits and penetration testing. Our staff access your data only when necessary for account support, settlement disputes, or regulatory investigation — all access is logged and audited.
We do not store your password in plain text — we hash it with a strong cryptographic algorithm. If you forget your password, we send you a secure reset link valid for 24 hours. We strongly recommend enabling two-factor authentication (2FA) on your link alternatif account. Once enabled, every login from a new device requires a code sent to your email or phone. This prevents unauthorized access if someone obtains your password.
Our payment data is handled by PCI-DSS compliant processors. We do not store complete payment card numbers or full bank account details on our systems. Our backup systems are encrypted and stored in geographically separate data centres to protect against data loss or regional outages.
Third-Party Processors and Data Sharing
We use third-party processors to deliver specific services on link alternatif:
- KYC verification: A third-party identity-verification company processes your ID photos and personal data to confirm your identity. They do not retain your data beyond the verification completion; we retain the verification outcome.
- Payment processing: E-wallet providers (online payment, e-wallet, mobile banking, local payment, online payment) and banks (e-wallet, mobile banking, local payment, online payment) process your deposits and withdrawals directly. We do not have access to their complete transaction records.
- Customer support: Our support team (based in our office or remote locations) has access to your account data to assist with login issues, bet disputes, and withdrawal inquiries. All staff sign confidentiality agreements.
- Fraud and compliance screening: We may screen your account against international sanctions lists and anti-money-laundering databases. These checks do not store your data; they produce a pass/fail result.
Legal Requests and Jurisdiction
If law-enforcement agencies or financial regulators request your account data, we comply with valid legal orders (warrants, subpoenas, regulatory directives). We may be required by law to provide your personal information, betting history, and payment records. We do not notify you of such requests unless required by law. Our servers are located outside Indonesia, so your data may be transferred internationally to comply with legal orders from different jurisdictions.
We retain your account data for five years after account closure for regulatory and audit purposes. After five years, we securely delete all personal information, KYC documents, and betting history, except where law requires longer retention.
Your Rights and Choices on link alternatif
Access and portability
You have the right to request a copy of all personal data we hold about you on link alternatif. Contact our support team with your request. We will compile your data (account details, KYC outcome, deposit/withdrawal records, betting history) and provide it as a CSV, PDF, or JSON file within 30 days. You can download this file or transfer it to another service. We do not charge a fee for this service.
Correction and deletion
If your personal information on link alternatif is inaccurate, you can request correction. For example, if your registered name or address is outdated, contact our support team and we will update it after verification. If you request deletion of your account on link alternatif, we close your account and archive your data for five years. We cannot delete your betting history sooner because we are required by financial regulators to retain it for audit purposes. After five years, we permanently delete all your data.
Opt-out of marketing communications
We may send you promotional emails or push notifications about new games, promotions, or account updates on link alternatif. You can opt out of these communications anytime by clicking "Unsubscribe" in an email or adjusting your notification settings in your account menu. Opting out does not affect essential communications (security alerts, withdrawal confirmations, KYC status updates).
Children and minors
link alternatif is not available to anyone under the legal gaming age in your jurisdiction. During registration, we require a date of birth and verify it during KYC. If we discover an account belongs to a minor, we close the account immediately and attempt to return any balance to the original payment method. We do not intentionally collect data from children.
Data breaches and security incidents
If we discover unauthorized access to link alternatif account data, we notify affected users by email within a reasonable timeframe. We inform relevant authorities and cooperate with investigations. We do not publicly disclose the breach unless required by law. We take all security incidents seriously and implement remediation measures immediately.
Jurisdiction and contact
Our privacy practices reflect applicable regulations in the jurisdictions where link alternatif operates. If you have privacy concerns, contact our support team via email or live chat. We respond to data-subject requests within 30 days. If you believe we have violated your privacy rights, you can also contact the data-protection regulator in your jurisdiction.
We reserve the right to amend this privacy policy. Changes take effect 30 days after we publish them. Your continued use of link alternatif after an amendment constitutes acceptance of the new policy. We encourage you to review this page periodically to stay informed of how we handle your data.